Privacy Policy

Effective Date: January 1, 2026

We value your privacy. This policy explains how METAL-TECHNIKA ("we", "us", "our company") processes the personal data of our website visitors and service users.

1. Data Controller

The controller of your personal data is:
METAL-TECHNIKA
ul. Radomszczańska 24, 97-570 Przedbórz, Poland
VAT ID (NIP): 9471981439 | REGON: 383152880
E-mail: biuro@metal-technika.com.com
Phone: +48 44 781 20 90

2. What Data Do We Collect?

Depending on how you contact us, we may process the following information:

• First and last name, company name,
• E-mail address, phone number,
• IP address, browser details, referral source (for statistical purposes),
• The content of messages sent via the contact form or email,
• Data contained in invoices and commercial documents (when placing an order).

3. Purposes and Legal Bases for Processing

We process your data strictly in accordance with applicable legal regulations (GDPR):

• Handling commercial inquiries and communication (Art. 6(1)(b) GDPR) – answering messages, providing information about machinery and services.
• Performance of contracts and orders (Art. 6(1)(b) GDPR) – issuing invoices, preparing technical documentation.
• Direct marketing and newsletter distribution (Art. 6(1)(f) GDPR) – only if you have given your explicit consent or if we are already collaborating with you (acting under a legitimate interest).
• Analytics and website functionality improvement (Art. 6(1)(f) GDPR) – using statistical tools to improve the website and tailor content to user needs.

4. Cookies

Our website uses essential cookies necessary for the proper functioning of the site (session and technical cookies). We do not use marketing or tracking cookies without your consent. These files do not store personal data beyond the absolute minimum necessary (e.g., a session identifier). You can manage cookies at any time through your browser settings.

5. Data Recipients

Your data may be shared with entities that process it on our behalf (hosting providers, e-mail providers, accounting firms, analytical tool operators – exclusively on the basis of data processing agreements). We never sell personal data to third parties.

6. Data Retention Period

• Contact and inquiry data – until the correspondence is concluded, up to a maximum of 2 years from the last contact.
• Data resulting from concluded contracts and invoices – in accordance with tax regulations (5 years from the end of the relevant tax year).
• Data for marketing purposes (consent) – until consent is withdrawn or distribution ceases.

7. Your Rights

You have the following rights:

• The right to access your data,
• The right to rectify (update) your data,
• The right to erasure ("the right to be forgotten"),
• The right to restrict processing,
• The right to data portability,
• The right to object to processing,
• The right to withdraw consent at any time (if processing is based on consent).

To exercise your rights, please contact us at: biuro@metal-technika.com.com. You also have the right to lodge a complaint with the competent data protection supervisory authority.

8. Security

We implement technical and organizational measures to ensure the protection of processed data (including SSL connection encryption, data access limited exclusively to authorized personnel, and regular backups).

9. Changes to the Privacy Policy

We reserve the right to update this policy. We will inform you of any significant changes via a notice on the homepage.